Frequently Asked Questions

Please place a service request for work online or via the My Los Al app.

Before you call to report a street light, jot down the pole number. Street light poles are owned by Southern California Edison (SCE). Note the address where the pole is located and the nearest cross street. To report an inoperable street light call 800-611-1911 or you can report the outage at the SCE website.

Contact Public Works Division at 562-431-3538, ext. 301 during regular business hours, or the Los Alamitos Police Department after hours at 562-594-7232.

Graffiti is unsightly and ruins the appearance of our City. If you see graffiti in the City of Los Alamitos, please call the Public Works Division at 562-431-3538, ext. 301, or contact us by email.

All sidewalk repair requests should be directed to the Public Works Division at 562-431-3538, ext. 301, or by email. 

To request trimming of your parkway tree, please contact the Public Works Division at 562-431-3538, ext. 301, or by email. Tree trimming will promote proper tree growth and will insure a healthier tree.

Parkway trees are planted by City Crews from an approved tree list, and removed by a contract arborist. Removal of parkway trees are subject to staff approval, following guidelines set by the City. To request planting or removal of a parkway tree, please contact the Public Works Division at 562-431-3538, ext. 301, or by email.

To find out which trees are approved for parkways, view the current Street Tree Packet on the Public Works page.

Contact the Public Works Division at 562-431-3538, ext. 301, or by email. You should put your inquiry in writing and send it to the City Engineer. Your request may be scheduled for consideration by the City's Traffic Commission. The Traffic Commission meets the 2nd Wednesday of every month at 7 pm in the City Hall Council Chamber. Traffic Commission meetings are open to the public.

Traffic count information is available by calling 562-431-3538, ext. 301, or by email.

The entire City (including Rossmoor) is in Flood Zone X. Zone X is:

• Areas of 500 year flood
• Areas of 100 year flood with average depths of less than 1 feet or with drainage areas less than 1 square mile
• Areas protected by levees from 100 year flood

Community Number is 060226; Panel Numbers are 0105, 0112, 0116; and Suffix is H. Effective Map Date is September 15, 1989, revised February 18, 2004.

For large bin services, contact Universal Waste Systems, Inc. 800-631-7016.